Susan Rozzi Susan Rozzi

Problem-Solving

Emotionally intelligent problem solving allows us to work through each of the following basic problem-solving steps regardless of the emotions involved.

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Susan Rozzi Susan Rozzi

Critical Skills for Today's Leaders

I believe today’s leaders needed to be authentic, insightful, innovative, and able to coach. If leaders are willing and able to incorporate these four things in this current business environment, it will cut through many of the barriers we face as leaders today.

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Susan Rozzi Susan Rozzi

What To Do When the Well Runs Dry

What do you do when the well runs dry? There are two choices. You could get to work selecting a new site and digging a new well. Or, you could continue using your own well, but dig a little deeper.

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Susan Rozzi Susan Rozzi

Thinking About Conflict

I have been thinking about conflict a lot lately. It has been on my mind for two reasons mainly. First, Rob Meyers and I have developed a new training on conflict. Second, it comes up often in my coaching sessions and with my consulting clients.

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Susan Rozzi Susan Rozzi

4 Tips for Increasing Your Emotional Intelligence

We asked our social media friends and followers, “Which of the five areas of emotional intelligence is your greatest strength?” Only 20 percent of our respondents chose self-perception or stress management. Here are four tips for growing our Emotional Intelligence in the areas of self-perception and stress management.

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Susan Rozzi Susan Rozzi

You Are Fabulous

A vital part of emotional intelligence is the ability to cultivate interpersonal relationships. For relationships to bloom and grow, we must eliminate bias. Who might you have an unconscious bias toward? Consider making an extra effort to get to know them, you might be surprised what you learn!

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Susan Rozzi Susan Rozzi

Leadership Development Influences: Susan Rozzi

We thought we’d capture some of the highlights of our most significant leadership development influences in a series of posts. Here’s what President Susan Rozzi had to say about her leadership development influences.

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Susan Rozzi Susan Rozzi

How Are You?

There are unwritten rules that outline the emotions with which we’re generally comfortable and how we appropriately show them. The emotional intelligence skill of emotional expression helps us constructively express our emotions. The key for us as emotionally intelligent leaders is to learn how to accurately and appropriately express our emotions.

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Susan Rozzi Susan Rozzi

You Can't Have One Without The Other

“Accountability and empowerment” isn’t nearly as melodic as “love and marriage,” so it’s not surprising that Ol’ Blue Eyes never paired the former in a song. But, when it comes to these two important elements in the workplace, you can have one without the other, … but you shouldn’t.

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Susan Rozzi Susan Rozzi

She Knows What She's Good At

The essential elements to improving your self-regard are to increase your understanding and acceptance of your strengths, to evaluate your weaknesses and how they may affect your success, and to accept who you are as you are.

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